Privacy Policy

Prudent Training Services respects the Guidelines suggested by the Australian Direct Marketing Association in its Code of Practice for Consumer Protection in e-commerce and the privacy of individuals. Prudent Training Services complies with the Australia Privacy Principles (APPs) and abides by the World Wide Web Consortium (W3C) Platform for Privacy Preferences Project (P3P). The latter is emerging as an industry standard, providing a simple, automated way for users to gain more control over the use of personal information on websites they visit.

In line with these guidelines, Prudent Training Services would like you to be aware of the information we collect to provide your service. We do not provide third parties with access to your data, except for third-party businesses that require your information for a service they provide you or for warranty purposes.

Personal information collected by Prudent Training Services is kept to a minimum and is relevant to providing the business solutions that Prudent Training Services offers. You can refuse to provide information but may restrict the service that Prudent Training Services can offer.

What information is collected by Prudent Training Services?

Information collected by Prudent Training Services includes the following – if provided:

• Name and address information
• Telephone number
• Fax number
• Email addresses
• Business name and your position in the organisation
• Information about what services you have ordered from Prudent Training Services
• Information about what services you have enquired about
• Interest in receiving Prudent Training Services email newsletters
• Correspondence between you and Prudent Training Services
• Details of conversations relevant to your business enquiry may be written by employees within our customer relationship management system (CRM)
• Source of this information
• Accesses to our websites

Prudent Training Services does not store credit card details within any of the online services offered.

If you would like to check the information held on file about you, please contact Prudent Training Services via email: studentsupport@prudenttrainingservices.com.au

What does Prudent Training Services do with your information?

Information collected is kept within appropriate systems including billing, CRM, and email, to allow Prudent Training Services to administer and manage services provided.

Personal information is NOT made available to third parties.

Aggregated data only is provided to third parties. 

Aggregated and consolidated data is used to provide statistical and trending analysis for our customers.

Prudent Training Services will contact relevant people to communicate billing and technical issues.

Website data and email related to the service provided to you will be stored on Prudent Training Services servers, for your use, and as a backup should it be required.

Prudent Training Services email newsletters and communications may be customised to reflect your interest in a particular service.

Prudent Training Services may access historic correspondence and details about earlier conversations in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Prudent Training Services.

Where Prudent Training Services shares information with its design consultants and partners for the delivery of a service to you, all care will be taken to protect your personal information.

Your online requests are monitored and stored.

As a customer of Prudent Training Services, you will receive occasional email communications from Prudent Training Services that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email and postal mail.

If information is collected as part of providing an online trial, this information is kept only during the trial period and for as long as you are communicating with Prudent Training Services. The information placed in the online trial store is fully deleted after the trial store expires 30 days from the commencement of the trial.

If you have any questions about our privacy policy, please feel free to contact us: enquiries@prudenttrainingservices.com.au

Cookie Policy

By using this website, you agree to the use of cookies created by the website.

Prudent Training Services and this website use cookies to distinguish you from other users of our website. This enables Prudent Training Services to provide you with a good experience when you browse our website. A cookie is a small file with information that we store on your browser or the hard drive of your computer.

Cookies contain information that is sent to your computer. We use cookies for many purposes but principally to remember you as a visitor or registered user. For registered users, we can remember you if your cookie is valid so that you do not need to sign in. Cookies also enable us to keep your shopping basket information if you leave the site and return at a later time. None of our cookies store any personal information about you. Please be aware that restricting cookies may impact (removed on) the functionality of the website.

You can block and delete cookies in your browser, and you can find more information about deleting or blocking cookies at www.aboutcookies.org.

How does Prudent Training Services protect your personal information?

Prudent Training Services is PCI compliant, meaning that our servers and systems are monitored constantly to ensure all services provided by Prudent Training Services are as secure as they can be.

Prudent Training Services staff are aware that all personal information is sensitive and should be treated with due respect and confidentiality.

Prudent Training Services has procedures and controls in place to protect your information.

Children’s Guidelines

Prudent Training Services requires that all account holders be 18 years of age or older. Children are not provided access to any Prudent Training Services, services in which any personal data is collected beyond the collection of a visitor’s IP address and session status.

If Prudent Training Services becomes aware that any child has accessed Prudent Training Services non-publicly available websites, the account through which the child has gained access will be terminated.

If you believe Prudent Training Services has collected any information from or about anyone under 18, please contact us immediately: enquiries@prudenttrainingservices.com.au

Complaints

If you wish to enquire or make a complaint about privacy-related issues, you can contact us directly at enquiries@prudenttrainingservices.com.au or you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au/privacy/privacy-complaints